Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are all electronics sold on STC covered by a warranty?
Yes, all products purchased through STC come with a standard 12-month manufacturer warranty. Some premium items may also be eligible for extended protection plans at checkout.
How long does shipping take for my order?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). All orders are processed within 24 hours and include a tracking number sent via email.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. For opened electronics, the item must be in original condition with all accessories and packaging included. A restocking fee may apply to certain high-value components.
Do you offer technical support for product setup?
Absolutely. Our specialized tech team is available via live chat and email to assist you with initial setup, firmware updates, and troubleshooting for any device purchased from our store.
Which payment methods are accepted?
STC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through our financing partners.
How can I be sure the products are genuine?
STC is an authorized retailer for every brand we carry. We source directly from manufacturers to ensure that every item is 100% authentic and certified for your region.